Terms of Service

1. Introduction

Welcome to Mipvelo. By accessing, browsing, or purchasing products from our website, you agree to these Terms of Service. Please read them carefully before placing an order or using our services.

Mipvelo is an online store specializing in creative DIY craft kits, decorative home accessories, faith-inspired keepsakes, and meaningful gifts for everyday occasions and special celebrations.

This website is operated by Liaoyang Congfanzhi General Merchandise Trading Co., Ltd.

Registered Address:

No. 00075, Room 1909, No. 99 Qingnian Street,
Baita District, Liaoyang City,
Liaoning Province, China

Business License Entity:

Liaoyang Congfanzhi General Merchandise Trading Co., Ltd.


2. General Terms

By accessing or using Mipvelo, you agree to comply with these Terms of Service and all applicable laws and regulations.

If you do not agree with these terms, please discontinue use of our website and services.

You must be at least 18 years old or have reached the legal age of majority in your jurisdiction to place an order. By purchasing from Mipvelo, you confirm that you have the legal capacity to enter into a binding agreement.


3. Products And Services

Mipvelo offers a selection of creative craft supplies, DIY art kits, home decorative products, inspirational keepsakes, and thoughtful gifts.

We make reasonable efforts to provide accurate product descriptions, photographs, specifications, prices, and availability information.

However, occasional errors or differences may occur. We reserve the right to correct inaccurate information, update product listings, adjust prices, or discontinue products where permitted by applicable law.

Product colors, dimensions, textures, packaging, and decorative details may vary slightly due to lighting, screen settings, production variations, or manual measurements.

For DIY craft kits, included materials, tools, components, and recommended uses will be described in the relevant product information. Customers should review these details and follow the provided instructions before beginning any craft project.


4. Orders And Payment

Placing an order through Mipvelo constitutes an offer to purchase the selected products under the terms presented during checkout.

We reserve the right to accept, decline, cancel, or limit orders for legitimate reasons, including product unavailability, incorrect pricing, payment verification issues, suspected fraudulent activity, or violations of these Terms of Service.

Payments are handled through secure third-party payment service providers. Mipvelo does not directly store complete payment card information on its website.

After submitting an order, you may receive a confirmation email acknowledging receipt of your purchase request.

An order confirmation does not necessarily guarantee final acceptance or dispatch. If an order cannot be fulfilled, we will notify you and arrange an appropriate resolution, including a refund where applicable.


5. Shipping And Delivery

Mipvelo provides shipping services to eligible destinations displayed during checkout.

Orders are generally processed within 1–3 business days after successful payment confirmation.

For orders shipped within the United States, estimated standard delivery generally takes 7–12 business days after processing.

Delivery times may vary depending on product availability, destination, shipping carrier, customs procedures, public holidays, and other circumstances beyond our reasonable control.

Shipping charges and available delivery options will be presented during checkout where applicable.

Once an order has been dispatched and tracking information becomes available, we will send the relevant shipping details to the email address provided during checkout.

Delivery estimates are provided for reference and do not constitute guaranteed delivery dates. Any mandatory delivery rights under applicable consumer protection laws remain unaffected.


6. Customs, Duties And Taxes

For international shipments, customs duties, import taxes, brokerage charges, or other fees may apply depending on the destination country or region.

These charges are determined by the relevant authorities and are generally the customer's responsibility unless otherwise stated during checkout or required by applicable law.

Customers are responsible for reviewing applicable import requirements in their destination.

Customs inspections and local clearance procedures may affect delivery times. Mipvelo will provide reasonable assistance with shipment inquiries when necessary.


7. Returns And Refunds

Returns and refunds are managed according to the Return & Refund Policy published on the Mipvelo website.

Eligible products may be returned within 30 days of delivery of the last item in the order, subject to the conditions outlined in our return policy.

For standard returns, products should generally be unused, in their original condition, and accompanied by their original packaging and included components.

This may include unused DIY craft kits, art materials, decorative home accessories, and other eligible gift products.

Certain personalized, customized, or specifically identified non-returnable items may be subject to additional restrictions where permitted by applicable law.

If an item arrives damaged, defective, incomplete, or incorrect, customers should contact our support team for appropriate assistance. Any applicable statutory rights regarding faulty or incorrectly supplied products remain unaffected.

Customers are generally responsible for standard return shipping costs associated with a change of mind or personal preference. Return shipping arrangements for damaged, defective, or incorrect items will be handled in accordance with our Return & Refund Policy and applicable consumer protection laws.

Once an eligible return has been received and inspected, approved refunds will be issued to the original payment method.

The time required for the refunded amount to appear may vary depending on the payment provider or financial institution.


8. Customer Responsibility

Customers are responsible for providing accurate personal information, contact details, billing information, and shipping addresses when placing an order.

Before completing a purchase, customers should review product descriptions, selected variations, quantities, dimensions, included accessories, and delivery information.

When purchasing creative DIY kits or craft materials, customers are responsible for following the product instructions and any applicable safety precautions.

Products involving sharp crafting tools, heating equipment, adhesives, or other potentially hazardous materials should be handled carefully and according to the relevant instructions.

You agree not to use our website or services for fraudulent, unlawful, abusive, misleading, or unauthorized activities.


9. Privacy

Your use of the Mipvelo website is also subject to our Privacy Policy.

Our Privacy Policy explains how personal information may be collected, used, stored, shared, and protected in connection with website operations, order processing, delivery arrangements, customer support, and other permitted business activities.

By using our website, you acknowledge that you have been provided with access to our Privacy Policy.


10. Limitation Of Liability

To the fullest extent permitted by applicable law, Mipvelo and its website operator shall not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of our website, products, or services.

We make reasonable efforts to maintain accurate website information and reliable online services. However, we cannot guarantee that the website will always operate without interruptions, technical errors, delays, or security-related incidents.

Product suitability may depend on individual preferences, intended applications, and compliance with the relevant product instructions.

Nothing in these Terms of Service excludes, restricts, or limits any liability, remedy, or consumer protection right that cannot legally be excluded or limited.


11. Governing Law And Jurisdiction

These Terms of Service shall be interpreted and governed in accordance with the laws applicable to the relevant transaction and the website operator, subject to any mandatory consumer protection provisions that apply to the customer.

Any dispute, claim, or disagreement arising from the use of this website, these Terms of Service, or a purchase made through Mipvelo should first be addressed through communication with our customer support team in an effort to reach a mutually acceptable resolution.

If a dispute cannot be resolved through negotiation, it may be submitted to a court or other competent authority having jurisdiction under applicable law.

Nothing in this section limits any mandatory legal rights or remedies available to consumers in their place of residence or under otherwise applicable consumer protection laws.


12. Changes To These Terms

Mipvelo may update, revise, or replace these Terms of Service when reasonably necessary to reflect changes in website operations, product offerings, legal requirements, or business practices.

Any revisions will be published on this page.

Customers are encouraged to review these terms periodically. Continued use of the website following the publication of updated terms constitutes acceptance of those changes to the extent permitted by applicable law.

Changes will not retroactively remove rights that customers have under applicable law or existing purchase agreements.


13. Contact Us

If you have any questions about these Terms of Service, our creative DIY craft kits, decorative products, meaningful gifts, or your shopping experience, please contact us:

Email: service@Mipvelo.com

Legal Operator:

Liaoyang Congfanzhi General Merchandise Trading Co., Ltd.

Registered Address:

No. 00075, Room 1909, No. 99 Qingnian Street,
Baita District, Liaoyang City,
Liaoning Province, China

Business License Entity:

Liaoyang Congfanzhi General Merchandise Trading Co., Ltd.